Privacy Policy

The Scout and Guide Shop and Sheffield Scout Resources Charity take the issue of privacy very seriously and we are committed to protecting and respecting the privacy of our site user’s. This Privacy Statement sets out our current data processing practices and this should be read in conjunction with our Terms and Conditions which are included elsewhere on our website.

If you have any queries or concerns regarding these practices you should contact us by e-mail at

1. The Information we collect

The only circumstances in which we will provide any of your personal data to a third party for non-commercial purposes are those contained within this Privacy Policy.

2. Registration information

When you register with The Scout and Guide Shop, we ask for your name, email address and postal code. We usually also capture your IP address at the time you register.

3. Sharing of data

We do not generally share data with any other organisation but, where it is necessary for operation purposes, we may provide some information to trusted third parties such IT and web companies who support our website or operational companies such as delivery couriers.

4. Legal jurisdiction.

All personal information and details are held on and processed by computers situated in the United Kingdom.

5. Disclosure of data by order of a Court and Security

We reserve the right to communicate a customer’s personal information we hold to third parties who are empowered by regulation, statute or a court order. We have security measures in place to protect our customer database. Access to this database is restricted internally. However, it remains each customer’s responsibility to keep their password secret and to protect against unauthorised access to their personal details.

6. Cookies uses small files known as "cookies" to enhance your use of the site. Cookies are small files that may be placed by a website on a user's PC. They are used to store information that may be needed while browsing the site, or on a future visit. This may include personal data, or anonymous information such as previously visited pages or items stored in the shopping basket.

7. The Data Protection Act 2018

Sheffield Scout Resources Charity and The Scout and Guide Shop comply with UK GDPR regulation that were introduced in May 2018. This means we take the care of your data very seriously and take measures to keep all your personal data safe. We only store information that is absolutely necessary.

You can obtain further information about data protection laws by visiting the Information Commissioners website at

8. Google Analytics

Visitors to this website who have javascript enabled are tracked using Google Analytics. Google Analytics collects non-personal information from users including the type of operating system, their network location and IP address, time of visit and pages visited.

This data is only used by us to optimize our website for our visitors. This data does not include any personal identification information such as names, telephone numbers, e-mail addresses, postal addresses, bank account numbers or credit card information.

Further information regarding Google regarding Google Analytics can be obtained from

9. Contacting

If you want to contact us to raise any questions regarding this privacy statement, or any other general matters concerning Sheffield Scout Resources Charity or The Scout and Guide Shop, please use the e-mail address stated at the beginning of this policy statement. Please also use this address if you wish to request a copy of the personal data we hold about you. This service is available free of charge.