Shipping & Dispatch Information

Order Processing Times
All orders are downloaded and processed each working day at 9:00am.
Orders placed before 9:00am will be processed and dispatched the same day.

Orders placed after 9:00am will be processed on the next working day.

Dispatch Times
Once processed, orders are dispatched by 4:00pm on the same day.

Shipping Cost

• Standard UK Delivery: £4.50
• Free UK Delivery on orders over £45

Shipping costs are calculated at checkout and will be clearly displayed before payment.

Delivery Partner

We ship all orders using DPD Local, a trusted UK courier known for reliable and fully trackable delivery services. You will receive tracking details via email or SMS once your order has been dispatched.

We recommend downloading the DPD app once your tracking information has been received. Through the app, you can manage your delivery preferences, including:

• Selecting a safe place for your parcel
• Choosing to leave with a neighbour
• Rearranging your delivery date where available
• Tracking your parcel in real time

Sustainability Commitment

We work with DPD Local not only for their reliable service but also for their sustainability initiatives. DPD is recognised as one of the more environmentally conscious UK delivery networks, with efforts including:

• A growing fleet of electric delivery vehicles
• Carbon-neutral delivery commitments
• Investment in clean energy and emission reduction programmes
• Expansion of all-electric depots in key delivery locations

By choosing DPD Local, we aim to minimise the environmental impact of your order while maintaining fast and dependable delivery.